Partner Terms

These principles explain how applications, referrals, attribution and partner conduct are managed.

Partner approval

Participation is subject to review and approval. Vanguard Sales may accept, decline, suspend or end a partnership where necessary to protect clients, partners or the integrity of the network.

Professional conduct

Partners must provide accurate information, avoid misleading claims and make introductions only where there is a reasonable and genuine business fit.

Referral attribution

Referral links, codes and submitted enquiry details may be used to identify the source of an opportunity. Attribution is subject to the available records and the specific terms agreed for the relevant business or campaign.

Commission and payment

A referral does not automatically create an entitlement to commission. Any commission, fee or reward must be confirmed in writing and may depend on a valid referral, an agreed qualifying event, receipt of payment and the absence of cancellation or refund.

Confidentiality and privacy

Partners must handle business and personal information responsibly and must not share confidential information without permission.

Changes to the programme

Programme features, businesses, referral arrangements and terms may be updated. Material changes affecting an active arrangement should be communicated to the relevant partner.